MRAEL are seeking a highly motivated and eager I.T Trainee to join the team at Broadbeach State School. As the IT Trainee, you will be mentored and supported to gain a deep understanding and ability to assist in managing the operation of Broadbeach State School’s information and communication technology (ICT) network services. The successful candidate will perform the following duties; Manage customer IT issues - remote and face-to-face Manage accounts across multiple systems Provide basic advice and/or training to users Use troubleshooting applications Gather information from customers and create tickets Complete basic tickets in the day Escalate tickets to higher levels Assist new employees with first time login Setup and assign IT equipment to users What the successful candidate will bring to the position; We are looking for candidates who have a passion and genuine interest in commencing a career within Information Technology (I.T). The successful candidate will have a can-do attitude, a willingness to listen and learn and have great attention to detail. Requirements: Blue card (must be willing to obtain prior to commencement) Location: Broadbeach, QLD Work Type: Part Time Traineeship (25 hours per week) Wage: Award Wages Apply Benefits of a Traineeship: Earn and learn - Weekly Wage On the job training Mentoring and Support if required Nationally recognised qualification: Certificate III in Information Technology ( ICT30120) Whats Next: Click I'm Interested to create your profile, please ensure all your contact details are correct Upload your current Resume Please note: If you fail to provide and complete all details as requested above your application will not be considered. MRAEL is an equal opportunity employer.