About Maxima: Maxima is a leading Group Training Organisation - we manage recruitment, placement and ongoing support of trainees and apprentices on behalf of our host employers. We aim to help you kick-start your career into the job or industry of your choice, boost your employment credentials and equip you with the skills and knowledge to be able to succeed in the future. Your Host Employer: Our Host Employer is a long-standing, tight-knit insurance broker geared with highly qualified professionals. They are experienced in providing timely, quality advice across a broad range of areas including business, personal, and home insurance. Benefits:Earn while you learn with no study debtSupported by a dedicated Maxima ConsultantReceive a nationally recognised qualificationAll training including insurance accreditation providedGateway into a secure career The Role: Maxima, and our Host Employer, are seeking a motivated individual to undertake an entry-level Business Administration Traineeship. Throughout this 18-month traineeship you will receive on-the-job training and support by working alongside experienced supervisors and also study online towards a nationally recognised Certificate III in Business. You will be provided with the skills and knowledge to kickstart your career within insurance broking and continue growing with the company. Duties Include:Answer incoming callsRespond to internal and external enquiriesGenerate and follow up quotesPrepare client correspondenceProvide updates on client status reportsAssist with customer complaints, escalating where requiredAdditional administrative duties including board room preparation and stationery maintenance About You:Passion for creating a positive customer experienceProficient communication skills, both verbal and writtenHigh attention to detailEffective time management skills Role Requirements:Previous customer service experienceNational Police Clearance (or willing to obtain)Strong computer knowledge including Microsoft Office How to Apply: Click Apply and complete the online application form, attaching a copy of your resume and cover letter outlining your suitability for the available role. Recent school leavers are encouraged to apply. Please note that only shortlisted candidates will be contacted directly. National Traineeship wages and conditions apply. For further information please visit our website www.maxima.com.au At Maxima we are committed to supporting positively diverse and including workforces which value all backgrounds and experiences. We encourage applications from First Nations Peoples, people from a culturally or linguistically diverse background, people of all gender identities and people living with a disability.By applying to this position you are consenting to your data potentially being stored on international servers temporarily. Maxima abides by the Australian Privacy Principals, please refer to our privacy policy for more information.