About Maxima: Maxima’s First Nations Employment Team is here to provide culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in Traineeships. Your Host Employer: NAB’s vision is to be Australia's leading bank, trusted by customers for exceptional service. They have been helping customers with their money for over 150 years, with a Retail network of 600 branches. NAB supports local communities and aims to become the bank of choice for First Nations people. Benefits:Earn while you learn towards a nationally recognised qualificationStable working hours with leave entitlementsSpecialised Consultant in supporting and mentoring First Nations PeopleGreat career progression upon completion The Role: Maxima, and NAB, are looking for a motivated individual to undertake an entry-level Banking Traineeship at their Port Hedland branch. In this role as a Customer Advisor, you will support customers with their everyday banking needs. Anything from welcoming customers in store with transaction enquiries, to promoting NAB products and services, you will learn the ropes of the banking industry from an administrative perspective. This part-time position will see you working alongside industry experts gaining hands-on experience whilst studying towards a nationally recognised Certificate III in Business. Duties Include:Respond to incoming and outgoing enquiriesRecommend and refer financial services and productsCash handling, EFTPOS and financial reportingTeach customers how to use their new/existing banking productDeliver an outstanding, positive service to all customersAdditional administrative tasks as required About You:Passionate about providing quality customer serviceA proactive attitude and takes initiativeAbility to work well under pressureHigh attention to detailHave good written and verbal communication skillsSound knowledge of computers, including Microsoft Office Role Requirements:Must identify as First Nations Australian How to Apply: Click Apply and complete the online application form and attach a copy of your resume and cover letter outlining your suitability for the available role. Please note this is an Identified position and you must identify as First Nations (Aboriginal and/or Torres Strait Islander) to be eligible for this role. Only shortlisted candidates will be contacted directly. National Traineeship wages and conditions apply. For further information please visit our website www.maxima.com.au or email IndigenousEnquiriesmaxima.com.au At Maxima we are committed to supporting positively diverse and including workforces which value all backgrounds and experiences. We encourage applications from First Nations Peoples, people from a culturally or linguistically diverse background, people of all gender identities and people living with a disability.By applying to this position you are consenting to your data potentially being stored on international servers temporarily. Maxima abides by the Australian Privacy Principals, please refer to our privacy policy for more information.