About AGA: AGA has more than 30 years’ experience in training people and placing them into employment, with a focus on apprenticeships and traineeships. AGA partners with the MAS National consortium to deliver Apprenticeship Network Provider services in Victoria. About the role: Looking for a career within a Business role? Join AGA for an terrific opportunity as a medical receptionist and undertaking on a Certificate III in Business with dedicated study time provided within working hours. Offering a dynamic role in a busy environment with a focus on exceptional patient care. The position is based in both Bairnsdale and Lakes Entrance clinics , requiring flexibility between both sites during 8:30 am to 5:00 pm hours. Your responsibilities will include being the front-line representative for our Medical Imaging practice, ensuring smooth operations and delivering top-notch customer service. Our organisation is focused on providing support and mentoring to the successful trainee as well as providing on the job training for 12 months . The benefits of joining with AGA provides are great way in obtaining a nationally credited recognised qualification and a career pathway for your future. We have additional benefits that may be of interest to you such as: Earn and learn in your own pace On the job training provided Gain a Nationally recognised qualification: Certificate III in Business Mentoring and Support from our dedicated team Earn a weekly wage plus super About you: Build respectful relationships and collaborate well in a team. Foster a positive, caring, and inclusive work environment. Possess strong oral and written communication skills. Efficiently manage tasks, prioritise workflow and meet goals in a fast-paced setting. Understand and address patient/client needs effectively. Adapt to change while staying focused and driven. Respond adeptly to new information and situations for the benefit of the team, organisation, and patients/clients. What you will do: Manage queues via phone and in-person interactions. Monitor waiting room flow. Process mail, reports and referrals. Maintain patient records with a focus on accuracy. Handle patient interactions confidentially, following practice protocols. Excel in a busy environment, handling various reception/administrative duties. Coordinate appointments and documentation for clinic efficiency. Ensure practitioners have well-maintained equipment. Forward results to specialist practitioners as instructed. In return, you can enjoy: Wrap around support and mentoring Opportunity to build a career path Friendly and safe work environment Located in Bairnsdale and Lakes Entrance. Totally excited about this role like we are? What are you waiting for? Sprint towards the 'Apply' button and join our squad today Certain eligibility requirements do apply in relation to prior qualifications. At AGA, everyone's got a fair shot We're all about equal opportunities. Come be a part of our team